How to fill out the Zalando KYC questionnaire
Here you can find a video explaining the KYC process in English, German, French, Italian and Spanish.
The KYC (Know Your Customer) check is a legal requirement Zalando is obliged to carry out by the German Money Laundering Act known as Geldwäschegesetz (GwG). This requires partners to fill out and submit a completed KYC questionnaire.
The video below explains how to fill out the KYC questionnaire section by section, what information and documentation is required, and what the next steps are.
To watch this video in German, French, Italian and Spanish, please find it linked below.
This video is also available to watch in:
German
French
Italian
Spanish
Here you can find further information on the ownership types referred to in the video, as well as answers to what documentation is required and a glossary of terms used.
If you have any further questions about the KYC questionnaire, please consult the KYC FAQs here or get in touch.