Fix status codes
Understand and fix article errors, and issues such as blocked or rejected articles, SKU problems, and common article status codes.
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All article status code definitions
Find here a comprehensive list of status codes and how they fit into the article onboarding process.
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Premium/Designer article status codes
Here you will find descriptions of all premium/designer article status codes, as well as a glossary of image terms used by Zalando.
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Common PSERR article status rejections and how to resolve them
Here you’ll learn how to resolve some common automated article rejection codes (PSERR) related to wrongly mapped article data.
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Common material rejections and how to fix them
Here you will find common material rejections (ACSREJ and PSERR) and actionable solutions to resolve them
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Correcting rejected articles in the Article Creation UI
Here you'll find the step-by-step process for fixing any issues when your articles were created on zDirect.
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Article rejections related to image quality and compliance
Learn how to solve common image rejections and ensure your articles are onboarded to Zalando without delays.
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Correcting rejected articles in the Article listing
Rejected articles needing partner feedback show a Rejected status in your Article Listing. Here are the steps needed to resolve it.
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Premium/Designer article status codes
Here you will find descriptions of all premium/designer article status codes, as well as a glossary of image terms used by Zalando.
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How to merge your SKUs
Use the SKU merge template to update EANs, sizes, or colours for articles that are already live.
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What is a re-import and how do I request one?
In order to request a re-import of your rejected articles in the article onboarding process, please follow the guidelines in this article
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PSERR rejections related to the master data document
Find here how to resolve common PSERR rejections related to your master data document, such as invalid article season.
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How to remove a ZABLO_07 status code
Here you'll find the steps needed to remove a ZABLO_07 article status code.
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Classification process for ZFS partners selling in Switzerland
Here you will find an overview of the information required for ZFS partners selling articles in the Swiss market (CH), specifically the classification and scanned weight processes.
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Resolve article onboarding rejections
Learn how to use the article onboarding template to fix status codes that block your articles from going live.
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Overview of not allowed assortment
This article provides an overview of the prohibited assortment on Zalando and includes further information on the related rejection code ACSREJ_256.
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How to create URLs for zDirect
Guidance on creating URLs, how to share them with us and how to avoid an image download error code (PSERR_62)