Platform compliance
Stay compliant with Zalando's data, legal, and safety requirements, including EPR, Quality Assurance, pricing, product safety and labelling standards.
Data requirements
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What is the new EU Packaging and Packaging Waste Regulation (PPWR) and what do I need to do?
Learn about the EU's new packaging rules and how to register your business to stay compliant with Extended Producer Responsibility (EPR).
What is the EU Extended Producer Responsibility (EPR) Battery Regulation and what do I need to do?
Here we outline what the EU Battery Regulation brings in terms of EPR and what partners selling products containing batteries have to do.
Article attributes for EU Extended Producer Responsibility (EPR) batteries regulation
Here we outline what attributes to use and how to add them to your articles to be EPR compliant for the EU batteries regulation.
What is the new Extended Producer Responsibility (EPR) requirement in Belgium and what do I need to do?
Belgium is rolling out EPR requirements. In order to be compliant, partners selling in Belgium must follow the guidelines explained below.
The Extended Producer Responsibility (EPR) obligations in Germany
All partners selling in Germany must ensure that they provide their German EPR number to Zalando. Find out how to request it below.
The Extended Producer Responsibility (EPR) obligations in Austria
Read more about the EPR regulations in Austria / Neue Pflichten unter der erweiterten Herstellerverantwortung (Extended Producer Responsibility, EPR) in Österreich
What are the Extended Producer Responsibility (EPR) obligations in France?
Find out about the EPR guidelines in France and what you need to do to comply.
The packaging and labelling requirements in Italy
For partners selling in Italy, please ensure you're complaint with the new packaging requirements outlined below.
The environmental labelling obligations of packaging in France
The Triman logo must now be included, along with sorting instructions, on recyclable products and packaging in France. Find out what you're required to do below.
What are the packaging labelling requirements in Spain and what do I need to do?
Learn more about the packaging labelling requirements in Spain and how to adhere to them
General requirements
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Changes to Swiss platform taxation
Learn about the significant tax changes Switzerland (CH) is implementing in 2025 and how they will affect you.
Quality Assurance Manual
The Quality Assurance Manual (QAM) includes the latest regulatory and product compliance requirements for the EU and respective markets, ensuring safe and high-quality articles for our customers.
Order Quality Assurance requirements explained
Here you'll find the Order QA requirements with more details and examples.
Manage your test order report and request
Monitor your test order reports, order quality assurance requirements and resolve low visibility states in zDirect.
Zalando’s Ethical standards
There are four policies that make up Zalando’s Ethical Standards. Find more information about each of them here.
Product safety
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EU General Product Safety Regulation (GPSR)-related data requirements
Find out how to check if you're GPSR-compliant as a Connected Retail partner, and the steps you can take to make sure that you are.
Ban on PFAS in France
Learn about the proposed French ban on articles containing per- and polyfluoroalkyl substances (PFAS) and your required actions.
Restriction on furocoumarins in Switzerland
Learn about Switzerland's 2026 restriction on furocoumarins in cosmetics and your required actions.
What is France’s anti-waste law and what do I need to do as a Connected Retail partner?
Find out who is impacted by the new anti-waste (AGEC) law in France and what steps you need to take to comply with it.
Connected Retail Product Safety overview
This video takes you through the product safety regulations Zalando and our partners must adhere to.
Connected Retail Product safety and quality questionnaire
The Product safety questionnaire must be completed as a mandatory step for all new partners onboarding to the platform.
Restricted Substance List (RSL) for Beauty Products
This article details the Restricted Substances List for beauty products per EU Cosmetic Regulation (1223/2009) and Zalando's Sustainable Sourcing Policy, highlighting banned substances like Lilial.