- Connected Retail
Platform compliance
Stay compliant with Zalando's data, legal, and safety requirements, including EPR, Quality Assurance, pricing, product safety and labelling standards.
Data requirements
- Article
The Extended Producer Responsibility (EPR) obligations in Germany
All partners selling in Germany must ensure that they provide their German EPR number to Zalando. Find out how to request it below.
- Article
- Login required
The Extended Producer Responsibility (EPR) obligations in Austria
Read more about the EPR regulations in Austria / Neue Pflichten unter der erweiterten Herstellerverantwortung (Extended Producer Responsibility, EPR) in Österreich
- Article
What are the Extended Producer Responsibility (EPR) obligations in France?
Find out about the EPR guidelines in France and what you need to do to comply.
- Article
- Login required
The packaging and labelling requirements in Italy
For partners selling in Italy, please ensure you're complaint with the new packaging requirements outlined below.
- Article
- Login required
The environmental labelling obligations of packaging in France
The Triman logo must now be included, along with sorting instructions, on recyclable products and packaging in France. Find out what you're required to do below.
General requirements
Highlighted
- Article
DAC7 platform reporting obligation - FAQs
This article contains a list of frequently asked questions concerning the new DAC7 platform reporting obligation.
- Article
- Login required
Changes to Swiss platform taxation
Learn about the significant tax changes Switzerland (CH) is implementing in 2025 and how they will affect you.
- Article
- Updated
Connected Retail: Quality Assurance manual
The purpose of the Quality Assurance manual is to ensure that all product safety and product quality requirements are clearly communicated, understood and adhered to by all partners to our mutual advantage.
- Article
Order Quality Assurance (QA) requirements explained
Here you'll find the Order QA requirements with more details and examples.
- Article
Order Quality Assurance FAQs
Find all the most frequently asked questions about QA requirements answered below.
- Article
Order Quality Assurance (QA) requirements explained
Here you'll find the Order QA requirements with more details and examples.
Product safety
- Article
What is France’s anti-waste law and what do I need to do as a Connected Retail partner?
Find out who is impacted by the new anti-waste (AGEC) law in France and what steps you need to take to comply with it.
- Video
Connected Retail Product Safety overview
This video takes you through the product safety regulations Zalando and our partners must adhere to.
- Article
Connected Retail Product Safety and Quality Questionnaire
The Product Safety questionnaire must be completed as a mandatory step for all new partners onboarding to the platform.
- Article
- Login required
Restricted Substance List (RSL) for Beauty Products
This article details the Restricted Substances List for beauty products per EU Cosmetic Regulation (1223/2009) and Zalando's Sustainable Sourcing Policy, highlighting banned substances like Lilial.