Platform compliance

The Extended Producer Responsibility (EPR) obligations in Germany

All partners selling in Germany must ensure that they provide their German EPR number to Zalando. Find out how to request it below.

The Extended Producer Responsibility (EPR) obligations in Austria

Read more about the EPR regulations in Austria / Neue Pflichten unter der erweiterten Herstellerverantwortung (Extended Producer Responsibility, EPR) in Österreich

What are the Extended Producer Responsibility (EPR) obligations in France?

Find out about the EPR guidelines in France and what you need to do to comply.

The packaging and labelling requirements in Italy

For partners selling in Italy, please ensure you're complaint with the new packaging requirements outlined below.

The environmental labelling obligations of packaging in France

The Triman logo must now be included, along with sorting instructions, on recyclable products and packaging in France. Find out what you're required to do below.

Connected Retail: Quality Assurance manual

The purpose of the Quality Assurance manual is to ensure that all product safety and product quality requirements are clearly communicated, understood and adhered to by all partners to our mutual advantage.

Order Quality Assurance (QA) requirements explained

Here you'll find the Order QA requirements with more details and examples.

Order Quality Assurance FAQs

Find all the most frequently asked questions about QA requirements answered below.

Order Quality Assurance (QA) requirements explained

Here you'll find the Order QA requirements with more details and examples.

DAC7 platform reporting obligation - FAQs

This article contains a list of frequently asked questions concerning the new DAC7 platform reporting obligation.

What is France’s anti-waste law and what do I need to do as a Connected Retail partner?

Find out who is impacted by the new anti-waste (AGEC) law in France and what steps you need to take to comply with it.

Connected Retail Product Safety overview

This video takes you through the product safety regulations Zalando and our partners must adhere to.

Connected Retail Product Safety and Quality Questionnaire

The Product Safety questionnaire must be completed as a mandatory step for all new partners onboarding to the platform.

Restricted Substance List (RSL) for Beauty Products

This article details the Restricted Substances List for beauty products per EU Cosmetic Regulation (1223/2009) and Zalando's Sustainable Sourcing Policy, highlighting banned substances like Lilial.