- Partner Program
Own logistics
Manage customer orders using your own logistics network, and following Zalando's order, label and carrier requirements.
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Join the Return Label Generation and empower your customers
Streamline your returns process and improve customer experience with our RLG service.
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Logistics providers per country
The authorised carriers listed below are the Last Mile Carriers (LMCs) approved for each shop country. LMCs are the ones directly interacting with the end customer.
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How to Zalando: leverage your own logistics network (video)
Watch our video on how to use your own logistics network while working with Zalando.
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Delivery documentation
Find out which documents you must include with all of your deliveries to customers, and the templates we recommend you use for them.
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Large letter shipping: overview and requirements
For partners using self-fulfilment, Zalando allows the use of large letter shipping options for the delivery of small parcels.
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Manage Orders tool on zDirect
The Manage Orders tool in the zDirect Orders modules enables you to view and fulfill your new orders from customers in real time. It also provides an overview of existing and previously fulfilled orders.
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Sandbox Orders tool on zDirect
This is short guide to the Sandbox Orders tool on zDirect for your technical partners or developers.