Change your set-up

Manage a legal entity split

Find out how to divide your sales channels and manage your account during a legal entity split.

Change your logistics solution

Learn the requirements and steps for switching your logistics solution between self-fulfilment and ZEOS services.

Change your integration solution

Find out what you'll need to prepare to switch your technical integration, whether you're moving to a direct connection or a third-party integrator.

Change your integrator

Learn the essential requirements for changing from one third-party integrator to another.

Update your bank and billing information in zDirect

Learn how to quickly update your bank account and billing mode in zDirect to ensure you get paid correctly.

Update your warehouse information in zDirect

Here we outline the requirements and step-by-step process for updating your warehouse information in zDirect to ensure seamless order processing.

Terminate your Partner Agreement

Learn how to officially end your partnership with us, including notice periods and final costs and invoices.

Your Business profile on zDirect

Learn how to access and edit your company and country profile details in zDirect.

Managing user profiles on zDirect

This article defines the different types of user profiles and roles in your zDirect account, and walks you through managing those profiles step-by-step.