Zalando Partner University

Article mapping guide

In this guide, you will find important information about article mapping for the categories Textile, Shoes, Sports, Accessories, Beauty, Toys and Electronics.

Zalando article naming guidelines

Learn how to name your products to help customers find them, follow our guidelines and stay compliant with EU rules.

Material mapping guide

This article contains information about what materials are and are not allowed on Zalando when you're onboarding articles.

Introduction to outlines guides, related status codes and how to resolve them

Learn about the essential outline categories (also known as article types or formerly silhouette guides) required to onboard your articles to Zalando.

Using the Article listing in zDirect

The Article listing in zDirect gives you an overview of your articles and their status on Zalando.

Simplify article onboarding using the Article Creation UI in zDirect

The Article Creation UI is a feature in zDirect that allows direct integration (DI) partners to independently create and correct new articles without using APIs.

Create a new article using the zDirect Article Creation UI

The guide below will steer you through the process of creating a new article using zDirect’s Create Article feature.

How to: Understand and reduce your return rate - webinar

In this webinar, recorded in May 2025, you’ll learn how to understand and reduce your return rate through actionable insights and a live zDirect demo.

Get started with zDirect

Learn how to accept your zDirect invitation, set up your account and provide the legal details needed to start selling on Zalando.

Set up your zDirect account

Here we provide information on how to activate your account and the first tasks you’ll need to complete when starting out with zDirect

zDirect Home usage and metrics

Get an at-a-glance overview of your performance with key metrics and detailed dashboards on the zDirect Home page.

Manage article availability on zDirect

Pause and resume your articles with zDirect's Manage availability feature.

How to prepare for your first Zalando Fulfilment Solutions shipment

This is a summary for new ZFS partners of all of the steps you need to complete to send your first shipment to ZFS

ZFS Shipping notice request - process overview

This article explains the shipping notice process step by step. You'll also find a process map and useful FAQs here.

Submitting your ZFS Weekly Forecast on zDirect

Here we explain why and how ZFS partners submit your forecast using the Forecast tool on zDirect.

How to identify when articles are ready to ship to the ZFS warehouse

In this article you can read more about the tools and methods to check if an article can be shipped, and the KPI Zalando measures in this process.

ZFS 2026 Holiday calendar: Overview of warehouse closures

Check which days the Zalando Fulfilment Solutions (ZFS) warehouses are closed 2026.