Platform rules

The Platform rules document transparently sets out how our platform works. Zalando’s aim is to provide you with a clear overview of how our platform works so that you have all the information you need to be successful on it.

You can download the Platform rules and the contract addendum in a PDF format at the side of this page, at any time. 

If we make any changes to the Platform rules, we will notify you at least 15 days in advance, allowing you to have enough time to assess the impact on your business and adapt your strategy accordingly.

The Platform rules are part of Zalando’s responsibility under the European Platform to Business Regulation. This asks that platform providers are transparent, clear, fair, and proactive towards those who do business on the platform. If you want to read more, you can find the link to the full Platform to Business Regulation here.

If you have any questions about the Platform rules or the Platform to Business Regulation, please reach out to us here.