Your legal reference for operating on our platform. Find the current version here to view or download.
Updated June 15, 2026
Important
Version 12 of the Platform Rules is valid until 30 June 2026. Version 13 will come into effect on 1 July 2026.
What are the Platform Rules?
The Platform Rules transparently set out how our platform works. Our aim is to provide you with a clear overview so that you have all the information you need to be successful on Zalando.
You can download the Platform Rules in a PDF format on the left side of the page, at any time.
Updates in version 13 - effective 1 July 2026
These changes and updates clarify existing processes to make sure our instructions and policies are clear and you remain compliant on Zalando. Please see the full overview below.
The following changes require your action
The following changes are for your information
If we make any changes to the Platform Rules, we will notify you at least 15 days in advance, allowing you to have enough time to assess the impact on your business and adapt your strategy accordingly.
As per the Partner Agreement, you have the right to terminate your contract with us before these changes become effective. If you do not exercise this right within the notice period, the updated Platform Rules will be deemed accepted by you.
The Platform Rules are part of Zalando’s responsibility under the European Platform to Business Regulation. This asks that platform providers are transparent, clear, fair, and proactive towards those who do business on the platform. If you want to read more, you can find the link to the full Platform to Business Regulation here.
If you have any questions about the Platform Rules or the Platform to Business Regulation, please reach out to us here.
