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Fulfilment
Tap into Europe’s most efficient fashion network
Who we are
Logistics done right
Expand across 23 Zalando markets with one fulfilment contract. And once you’re in, save money on logistics costs with one box approach.
- 1100+partners
- 430Mitems shipped to date
- 23 markets
- 12fulfilment centres
- 20return centres
- 40+local last-mile carriers
- 19enabled integrators
Level up your business
We pack it all in one box
Share parcels with other brands and retailers on Zalando. Offer convenience that delights customers and see your logistics costs cut by up to 20% as the cherry on top.
Expansion
Partners using our fulfilment solution reach 8 countries on average, compared to 3 for drop-shipping brands.
One box
Win-win-win for profitability, customers & the planet.
Flexibility
No baseline fees. Fast market expansion. Flexible returns options.
END-TO-END
Store your goods in our pan-European network – we’ll take care of the rest.
Our Benefits
What makes Fulfilment so good
One box. Higher profitability. And happier shoppers.
One box allows you to save on shipping by parcel sharing.
It makes for happier shoppers. They love receiving everything they ordered in one delivery.
Returning everything in one box is the ultimate convenience.
Cutting unnecessary shipments is a win for the planet!
Internationalise with ease. Scale with speed.
One contract lets you scale flexibly as you grow.
Reach further and faster across Europe using our 12 fulfilment centres and 20 return centres.
We help you hit Zalando’s customer experience targets, keeping you visible and driving more shoppers to your products.
No more warehouse capacity limits.
Get access to Switzerland (CH).
Logistics done right.
Integrate with local carriers who know local preferences. Get favourable carrier contracts negotiated by Zalando.
Return centres that are always close to customers. Return label included. Refurbishment services added. Quick reimbursement with tracking.
Compliance with Zalando SLAs. Over 98% of deliveries on time. Outstanding customer satisfaction figures.
How it works
How does Fulfilment Work?
Send your stock to our fulfilment centres, where we store your articles temporarily.
Deliver your stock to a network of 12 fulfillment centers and take advantage of a vast pan-European infrastructure.
When a customer places an order, we pick and pack it along with any other items from that order. We send it all in one parcel.
When a customer places an order, we pick and pack it along with any other items from that order. We send it all in one parcel.
Your customer receives their full multi-brand order in one box.
Any returns get processed quickly at the nearest of our 20+ local return centres.
Case study
How TATUUM doubled their Zalando business
Find out how the Polish brand grew their business by +53% in 2023 (YoY) with our Fulfilment solution
- 22markets
- 2xsales
- +53%business growth
