Fix status codes
Learn to identify and fix article errors, including blocked or rejected items, SKU issues, and common status codes
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All article status code definitions
Find here a comprehensive list of status codes and how they fit into the article onboarding process.
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Resolve article onboarding rejections
Learn how to use the article onboarding template to fix status codes that block your articles from going live.
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How to merge your SKUs
Use the SKU merge template to update EANs, sizes, or colours for articles that are already live.
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Overview of not allowed assortment
This article provides an overview of the prohibited assortment on Zalando and includes further information on the related rejection code ACSREJ_256.
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PSERR rejections related to the master data document
Find here how to resolve common PSERR rejections related to your master data document, such as invalid article season.
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How to create URLs for zDirect
Guidance on creating URLs, how to share them with us and how to avoid an image download error code (PSERR_62)
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Common PSERR article status rejections and how to resolve them
Here you’ll learn how to resolve some common automated article rejection codes (PSERR) related to wrongly mapped article data.
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Premium/Designer article status codes for Connected Retail
Here you will find all Premium/Designer article status codes, as well as descriptions of the individual codes and a glossary of image terms used by us.