Partnership models

Here’s how we work together with you to reach the right customers.


PARTNERSHIP MODELS

Our curated offering

There are three models we offer to you as a partner on Zalando that connect you to around 50 million customers across 25 markets. We offer you a curated, quality platform and a highly attractive multi-brand environment. To ensure our quality and brand-safety promises, we only invite brands that we know our customers will love. We ask for your understanding that we do not accept direct applications. 


WHOLESALE

Powerful growth and customer insights with Wholesale

With our Wholesale partnership model, you leverage Zalando as a powerful distribution  channel while enabling elevated experiences for customers with your brand. We take care of the rest.

Wholesale

How it works

We work with you to build gorgeous assortments that your customers will fall in love with.

As the legal stock owner, we take care of order and payment processing, logistics, and customer service. That's less for you to worry about!

WHOLESALE

What makes it so good?

  • Benefit from the expertise of our buyers, and develop assortments together.

  • Get access to your customers' online shopping behaviour via the Zalando Retail Center.

  • We take care of order and payment, logistics and customer service processes .


Wholesale

Helmut Lang debut editorial

Zalando provides you with a canvas for immersive storytelling–seamlessly integrated with inspirational editorial content.

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PARTNER PROGRAM

Control, flexibility and market expansion with Partner Program

Zalando is Europe’s leading fashion platform with access to more than 50 million active customers across 25 European countries through our marketplace model, the Partner Program. You remain in the driver's seat and set your own prices, track your real-time performance at any time, and retain ownership and control over assortment, branding, marketing and logistics.

Partner Program

How it works

The easiest way to build up a profitable e-commerce business and get direct access to around 50 million customers in 25 markets in Europe.

Access all your analytics, business insights, peer benchmarks, and platform tooling on zDirect — Zalando’s Partner Program portal.

Unlock Europe with us! Partner Program is the easiest way to build up a profitable e-commerce business and get direct access to more than 50 million customers in 25 markets in Europe.

*Build customer loyalty through a dedicated Zalando onsite page for your brand.

Use your own logistics or save on shipping costs with Zalando Logistics Solutions (or a mix of both!)

PARTNER PROGRAM

What makes it so good?

  • Retain control over your assortments, stock depth and pricing.

  • Access analytics, business insights, peer benchmarking, and platform tooling on zDirect – our Partner Program portal.

  • Use your own logistics or save on shipping costs with Logistics Services (or a mix of both).

  • Use Marketing Services to design unforgettable campaigns and connect with customers at every stage of their journey

Partner Program

Meet the people behind our partnership with lululemon

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Every brand and retailer we work with has different approaches, requirements, and capabilities. One thing they all have in common, however, is our unique approach to these partnerships.

We are committed to breaking the corporate stereotype of “in business, nothing is personal”. We aim to do the exact opposite. We take business personally.

With this principle in mind, we set out to bring a few people behind the launch of our collaboration with lululemon to the forefront. Through interviews and conversations with leaders across lululemon and our teams, we found out how each of their relationships with movement influences their lives – both personally and professionally.

PARTNER PROGRAM

Unlock your full potential with Zalando Partner University

Dive a little deeper with our learning materials, designed to help you succeed on Zalando.


CONNECTED RETAIL

Bring offline stock online with Connected Retail

With Connected Retail, brick-and-mortar stores have access to millions of online customers and benefit from added visibility and sales.

Connected Retail

How it works

Set up an export of your inventory data from your merchandise management system to our system.

The Connected Retail Tool prints all shipping documents automatically. You simply place them inside the package.

We process payments, deducting commission and transferring the revenue.

CONNECTED RETAIL

What makes it so good?

  • Receive incoming orders via our easy to use Connected Retail tools

  • Be in full control of article prices at all times

  • Get extra visibility on your offline stock by bringing it online

Connected Retail

Steer your business with our tools

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Check out more info about the tools we've built to help you steer your Connected Retail business with us.

CONNECTED RETAIL

Dive a little deeper: Connected Retail

Dive a little deeper with our learning materials, designed to help you succeed on Zalando.

Tools for partners

Learn about the tools that you have access to as a partner to steer your business on Zalando.

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