ZEOS

Introducing ZEOS fulfilment

ZEOS Fulfilment is a multi-channel logistics solution, tailored to fashion and lifestyle.

Managing Polish SENT notifications for ZEOS shipments

Learn how to activate the ZEOS managed service or manually report goods to the Polish PUESC platform.

ZEOS One: The Shipping Notice feature

Step-by-Step instructions for submitting your delivery information with ZEOS One.

ZEOS One: Order management

Here is a guide to all customer order capabilities available to partners using ZEOS One.

ZEOS One: Submitting a Stock Return request

How ZEOS Fulfilment partners can recall stock using ZEOS One.

ZEOS One: Submitting your weekly forecast

This guide helps you submit your own Inbound and Stock Return forecasts in ZEOS One.

ZEOS customer returns process

This article will give you further insight into the ZEOS process of handling customer returns.

ZEOS FAQs

Find frequently asked questions and answers about ZEOS here

ZEOS fulfilment reports on zDirect

For partners using ZEOS fulfilment, here you will find an overview of the reporting now available to you in zDirect.

zDirect Order fulfilment feature

The Order fulfilment feature allows you to get a quick overview of your Multichannel orders. Learn more about it.

ZEOS Pricing - FAQs

Here you can find out the answers to the most common queries about ZEOS pricing changes, surcharges, and service breakdown.

Manage defective returns with the Defects Liquidation Service

Learn how we handle defective articles, calculate your compensation and how you can invoice us for these items.

ZEOS fee summary

Plan for 2026 with details on the ZEOS logistics fee structure and key updates.

Understand and sign your ZEOS framework agreement

This article explains the key updates to your ZEOS B2B Framework Agreement and what you need to do next.