ZEOS

Introducing ZEOS fulfilment

ZEOS Fulfilment is a multi-channel logistics solution, tailored to fashion and lifestyle.

ZEOS One: The Shipping Notice feature

Step-by-Step instructions for submitting your delivery information with ZEOS One.

ZEOS One: Order management

Here is a guide to all customer order capabilities available to partners using ZEOS One.

ZEOS One: Submitting a Stock Return request

How ZEOS Fulfilment partners can recall stock using ZEOS One.

ZEOS One: Submitting your weekly forecast

This guide helps you submit your own Inbound and Stock Return forecasts in ZEOS One.

ZEOS customer returns process

This article will give you further insight into the ZEOS process of handling customer returns.

ZEOS FAQs

Find frequently asked questions and answers about ZEOS here

ZEOS fulfilment reports on zDirect

For partners using ZEOS fulfilment, here you will find an overview of the reporting now available to you in zDirect.

zDirect Order fulfilment feature

The Order fulfilment feature allows you to get a quick overview of your Multichannel orders. Learn more about it.

ZEOS Pricing - FAQs

Here you can find out the answers to the most common queries about ZEOS pricing changes, surcharges, and service breakdown.

Introduction to Defects Liquidation Service for ZEOS partners

Here you’ll learn about the defects liquidation service for all ZEOS partners, an easy service to handle your defects efficiently, compliant with EU regulations and reducing your costs.

ZEOS fee summary

Plan for 2026 with details on the ZEOS logistics fee structure and key updates.