Webinars
Register for upcoming webinars and catch up on any you may have missed. You can still learn about various topics by watching past webinars here.
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Webinar calendar
Here you can find the schedule and subjects of our upcoming webinars, register for any that you’re interested in, and watch recordings of any that have already taken place.
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Stay compliant with the General Product Safety Regulation (GPSR) - webinar
In this webinar, recorded in January 2025, you will learn about the changes in the regulation and how to submit the required product safety information to ensure accurate data display on the product detail page (PDP).
- Video
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Article onboarding webinar
In this webinar, recorded in August 2024, you will learn how to reduce the time spent onboarding your articles and how to simply the onboarding process.
- Video
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Assortment guidance webinar
In this webinar, recorded in October 2024, you will gain useful insights on assortment composition and relevance, retagging, article attributes and return rates.
- Video
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Article performance webinar
In this webinar, recorded in July 2024, you will learn how to drive commercial success by maximising article performance and using the zDirect sales performance analysis tool.
- Article
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Increasing your profitability with Zalando
This article and the recorded webinar focuses on how to build a sustainable and profitable business with Zalando.
- Video
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Return rate optimisation webinar
In this webinar, recorded in October 2023, find out what steps you can take as a partner to improve your return rate, what tools are available to you, and what Zalando is also working on.
- Video
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Customer Experience Model (CXM) webinar
In this webinar, recorded in September 2024, you will deepen your knowledge about the Customer Experience Model (CXM), its KPIs, targets and best practices to ensure that your CXM performance secures a best-in-class shopping experience to all customers.
- Article
ZFS international warehousing
Formerly known as the ZFS international program, ZFS international warehousing allows you to optimise your operational setup by shipping customer orders from the local (i.e. non-German) warehouses in our network.