Webinars

Webinar calendar overview

Here you can find the schedule and subjects of our upcoming webinars, register for any that you’re interested in, and watch recordings of any that have already taken place.

Criteria update of our sustainability product standards - webinar

In this webinar, recorded in February 2025, you will learn about the 2025 sustainability criteria update, including material certifications, recycling thresholds, and industry collaboration to promote eco-friendly products.

Stay compliant with the General Product Safety Regulation (GPSR) - webinar

In this webinar, recorded in January 2025, you will learn about the changes in the regulation and how to submit the required product safety information to ensure accurate data display on the product detail page (PDP).

Platform Compliance Webinar

In this June 2024 webinar, learn about platform compliance, its importance, required selling criteria, expanding into new markets, and the latest compliance updates.

Article onboarding webinar

In this webinar, recorded in August 2024, you will learn how to reduce the time spent onboarding your articles and how to simply the onboarding process.

Article performance webinar

In this webinar, recorded in July 2024, you will learn how to drive commercial success by maximising article performance and using the zDirect sales performance analysis tool.

ZFS international warehousing

Formerly known as the ZFS international program, ZFS international warehousing allows you to optimise your operational setup by shipping customer orders from the local (i.e. non-German) warehouses in our network.

Assortment guidance webinar

In this webinar, recorded in October 2024, you will gain useful insights on assortment composition and relevance, retagging, article attributes and return rates.

Customer Experience Model (CXM) webinar

In this webinar, recorded in September 2024, you will deepen your knowledge about the Customer Experience Model (CXM), its KPIs, targets and best practices to ensure that your CXM performance secures a best-in-class shopping experience to all customers.

Sales Events Webinar

In this May 2024 webinar, discover best practices for preparing for sales events, creating buzz with marketing opportunities and discounts, and the benefits of attending, including increased traffic, visibility, and customer acquisition.

Increasing your profitability with Zalando

This article and the recorded webinar focuses on how to build a sustainable and profitable business with Zalando.

Return rate optimisation webinar

In this webinar, recorded in October 2023, find out what steps you can take as a partner to improve your return rate, what tools are available to you, and what Zalando is also working on.