Zalando Partner University
Where you'll find the information and guidance to drive your business with Zalando
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Key dates for managing your articles
Plan ahead with the key dates for season switches, retagging and assortment quality measures.
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Introduction to Article onboarding
Article onboarding and management
This is an introductory article about the key details included in the overall article onboarding process.
Seasonal timeline and season switch
Find out how the seasonal timeline works at Zalando and what happens during a season switch.
Key dates for managing your articles
Plan ahead with the key dates for season switches, retagging and assortment quality measures.
Article mapping guide
In this guide, you will find important information about article mapping for the categories Textile, Shoes, Sports, Accessories, Beauty, Toys and Electronics.
Zalando article naming guidelines
This article will explain Zalando article naming guidelines
Material mapping guide
This article contains information about what materials are and are not allowed on Zalando when you're onboarding articles.
Introduction to silhouette guides, related status codes and how to resolve them
Here is an overview of the categories of silhouette guides needed to onboard your articles to Zalando.
Image guidelines
Here you’ll find every one of Zalando’s general and assortment specific image guidelines.
Using the Article listing in zDirect
The Article listing in zDirect gives you an overview of your articles and their status on Zalando.
Simplify article onboarding using the Article Creation UI in zDirect
The Article Creation UI is a feature in zDirect that allows direct integration (DI) partners to independently create and correct new articles without using APIs.
Create a new article using the zDirect Article Creation UI
The guide below will steer you through the process of creating a new article using zDirect’s Create Article feature.
Popular topics
Popular topics
Seasonal timeline and season switch
Find out how the seasonal timeline works at Zalando and what happens during a season switch.
Season retagging
Retagging is the process of updating an article’s designated season. Find out how and when you can do this in this article.
Correcting rejected articles in the Article listing
Rejected articles needing partner feedback show a Rejected status in your Article Listing. Here are the steps needed to resolve it.
Key dates for managing your articles
Plan ahead with the key dates for season switches, retagging and assortment quality measures.
zDirect onboarding: Getting started
Learn about zDirect, how to access it and how to use the zDirect onboarding dashboard.
zDirect onboarding: Account setup
Here we provide information on how to activate your account and the first tasks you’ll need to complete when starting out with zDirect
zDirect Home usage and metrics
Get an at-a-glance overview of your performance with key metrics and detailed dashboards on the zDirect Home page.
Manage article availability on zDirect
Pause and resume your articles with zDirect's Manage availability feature.
How to prepare for your first Zalando Fulfilment Solutions shipment
This is a summary for new ZFS partners of all of the steps you need to complete to send your first shipment to ZFS
ZFS Shipping notice request - process overview
This article explains the shipping notice process step by step. You'll also find a process map and useful FAQs here.
Submitting your ZFS Weekly Forecast on zDirect
Here we explain why and how ZFS partners submit your forecast using the Forecast tool on zDirect.
How to identify when articles are ready to ship to the ZFS warehouse
In this article you can read more about the tools and methods to check if an article can be shipped, and the KPI Zalando measures in this process.
ZFS 2025 and 2026 Holiday calendar: Overview of warehouse closures
Check which days the Zalando Fulfilment Solutions (ZFS) warehouses are closed 2025 and 2026.