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Introduction to outlines guides, related status codes and how to resolve them

Learn about the essential outline categories (also known as article types or formerly silhouette guides) required to onboard your articles to Zalando.

Updated August 28, 2026

Important: Silhouettes are now Outlines

We have updated our documentation to use the term outline instead of the term silhouette. You may also see outlines referred to as article types.

Knowing the available outlines at Zalando is essential to ensure smooth onboarding and compliance with our guidelines. 

Below you'll find an overview of all of our outlines guides, divided by category. Within each guide, you can find details of the overall outline and examples of articles that fit within each outline.

It is divided into seven categories: 

  1. Apparel

  2. Shoes

  3. Lingerie

  4. Sports

  5. Accessories 

  6. Beauty

You can find all information about the outlines here in the documentation if you click on one of the links in the table below:

It is mandatory to include a specific outline in order to onboard an article, otherwise the article is rejected. The main reasons why an article could be rejected because of its silhouette are: 

ACSREJ_30: Outline does not match picture or article data

Solution:

If the images and content are correct, update the outline so that it matches with the images and content.

PSERR_101: Article outline not allowed

Description:

This error means the outline of the article is not included in your master data.

Solution:

  1. Check outline value: Verify that the correct outline value has been submitted. For example the correct outline value for a t-shirt is t_shirt_top.

  2. Review master data: If the outline value is correct the reason for the error but the error persists, it could be that the outline is not included in your master data. You can check this in the Article listing in zDirect by checking the available values in the filter option. To include it, you can submit a request via our support form using the topic: Article Onboarding and request type: General Article Onboarding Questions.

3. Re-submit article: After the outline has been added to your master data, submit the article again to resolve the rejection.

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