Introducing ZEOS fulfilment

ZEOS Fulfilment is a multi-channel logistics solution, tailored to fashion and lifestyle.

Updated May 2, 2024


Important

ZEOS Fulfillment was previously known as Multichannel Fulfillment (MCF). For more information on the rebranding of MCF and the launch of ZEOS, please check out the dedicated FAQ.

Internationalise across Europe with one carrier integration and one stock pool - on any sales channel, in any market - by choosing ZEOS Fulfilment!

What it is

ZEOS Fulfilment gives you the ability to fulfil your multi-channel sales — whether on your own e-commerce store or on the biggest and most relevant European marketplaces  — using one stock pool, one carrier integration, and one user interface. And all that taking advantage of an extensive infrastructure spanning 23 European markets, 12 fulfillment and 20 return centers, over 40 carrier partnerships, and 165 localized delivery and returns services. 

How it works

  1. Send us your stock. Deliver your stock to a network of 12 fulfilment centres and take advantage of a vast pan-European infrastructure.

  2. Open your laptop. Access one interface and get a clear overview of your stock movements and assortment availability for every sales channel and country.

  3. We fulfil your orders. Whether the order was placed on your own website or a marketplace, we work quickly to fulfil it in line with each platform's needs.

  4. We handle returns. All returns get processed quickly at the nearest return centre. With 20 of them across Europe, your stock’s time offline is significantly minimised.

  5. We get it back online. From there, your return gets sent to a fulfilment centre in the market where it's expected to sell best. Our smart algorithms analyse past popularity and predict future demand.

  6. We maximise business. Keep tabs on your assortment across all channels and countries. Our tailored technology uncovers smart insights and makes digesting the data easy.

Benefits:

Enter and expand across Europe.

  • A simple one-time setup

  • Meet the unique needs of each market

  • Satisfy the bespoke requirements of each marketplace

  • Test new markets and channels flexibly

  • Remove expansion risk

Scale freely and flexibly.

  • Unlimited scale to match your growth

  • Adapt easily if demand changes

  • Successfully manage seasonality

  • Ride out macroeconomic events

  • No strings attached

Optimise your inventory.

  • One place to fulfil your multi-channel sales

  • Optimise and minimise returns

  • Gain full inventory visibility

  • See clear product performance

  • Control costs and never miss a sales opportunity

Keep customers coming back.

  • Deliver on convenience promises

  • Localise delivery and returns

  • Be there at the right time with the right service

  • Reimburse quickly

  • Drive loyalty

Find out more about ZEOS Fulfilment at www.zeos.eu.