Join Partner Program

Partner Program: Requirements to get started

What you need in order to kick start your Partner Program onboarding with Zalando.

Zalando Partner Program markets

Sell your assortment throughout these countries

Platform Rules

Find the current version of the Platform Rules here to view or download.

How can partners make a formal complaint to Zalando?

This is how Zalando partners can submit an official complaint. Zalando customers should by no means submit complaints through this form, and should reach out to customer support instead.

Zalando's Code of conduct

This Code of conduct provides principles to guide Zalando and our partners in our joint effort to grow our businesses in a fair and sustainable way globally.

Zalando Logistics Solutions - an overview

Here you'll discover each of the logistics solutions available with Zalando, how they work and what their benefits are.

Introducing ZEOS fulfilment

ZEOS Fulfilment is a multi-channel logistics solution, tailored to fashion and lifestyle.

Introduction to Zalando Fulfilment Solutions (ZFS)

Get to know Zalando Fulfilment Solutions (ZFS), our end-to-end fulfilment solution for Partner Program partners.

Introduction to Zalando Return Solutions (ZRS)

Zalando Return Solutions (ZRS) is our return service for Zalando’s Partner Program partners. Customise the solution to your needs by choosing between Pure and Plus.

Introduction to Zalando Shipping Solutions (ZSS)

Get to know Zalando Shipping Solutions (ZSS), our cross-border shipping solution for Partner Program partners.

Introduction to Lounge by Zalando

Find out how you can build your own off-price sales channel on Lounge by Zalando

Merchant financing

Merchant financing is a product offered by trusted third-party providers that Zalando has partnered with. Partners can boost your cash flow and get ahead with fast and fair capital.

Introduction to Zalando Brand Homes

Brand Homes is a free self-service platform on Zalando, empowering brand partners to create captivating brand spaces where they can showcase their stories, mission, and products.