Introduction to Product safety on Zalando

For Zalando and our partners, ensuring the safety of products for all consumers and the environment is paramount. 

This video talks you through the product safety regulations Zalando and our partners must adhere to. Please find all regulations, legislation and instructional guidelines mentioned in the video linked down below. 

Mentioned links:

• Zalando’s Ethical Standards

• Product safety and quality questionnaire

• Platform rules

• Partner Program: Quality Assurance manual

• Drawstring, cord and zip closure requirements - Kids textile

Find out more about product safety regulations:

• General Product Safety Directive (GPSD) 2001/95/EC

• General Product Safety Regulation (GPSR) 2023/988 with effective date from 13 December 2024

• EU Regulation 2019/1020

• EU Standard EN 14682: Safety of children’s clothing

• ECHA REACH legislation 

If you have any questions, please reach out to the Product safety team here.