Are you still searching the slow way? Let’s fix that!
We’ve just launched our Partner Assistant, an AI-powered chatbot that helps you get the answers you need in seconds.

Up to 2,000 searches are performed weekly on the Zalando Partner webpage. That's a lot of time spent looking for answers!
So if you’re still searching for answers the slow way—scrolling through pages and guessing the right keywords—you can now get what you need in seconds with the help of our Partner Assistant chatbot on the Partner webpage.
Find the Partner Assistant as a chat widget on the Partner webpage.
Why you’ll love it
Instant answers — zero browsing
Available 24/7
Understands six languages: EN, DE, FR, ES, IT, and PL
What you can ask it
Almost everything you handle day to day, including:
• Article errors
• Shipping and delivery processes
• Article onboarding steps
• Upcoming sales events
• How to start your first marketing campaign
and much more.




