Attributes: Updating attributes of existing articles

During the initial onboarding of your articles, we encourage you to share the most detailed attribute information for a swift start. Accurate and high-quality article information is key to ensuring a positive customer experience and shaping your assortment presentation.

However, we understand that sometimes certain attributes that are displayed to our customers in the Product Detail Page (PDP) need to be updated after the article is live.

To request updates to attributes, kindly follow the steps outlined below, and ensure that your requests are restricted to the attributes specified in this list:

• Article name (guidelines available here)

• Material composition (further information can be found here)

• Product care instructions

• Colour name

• Measurements

• Assortment type (i.e. maternity, plus size, etc.)

• Pattern (i.e. paisley, houndstooth, etc.)

• Detail (i.e. fastening, collar, neckline, etc.)

• Age and gender

1. Download the Attribute Update template attached to this article.

2. Open the template and read the instructions provided in the ‘Summary’ tab.

3. In the template, fill in the following information:

• SKU(s): Enter the SKU(s) that need updating

• Partner name: Provide the name of the partner

• Instruction: Specify the name of the attribute you wish to update. You can also give

• If you have multiple attributes to update, you can list up to 7 attributes in the instruction columns. If you have more than 7 attributes please add a new tab to the template and duplicate the tab ‘Template’ to add further attributes.

• Attribute value: Enter the new values for the attributes you want to update You can request up to 7 attribute updates for one SKU.

• Comment: Enter additional notes if necessary e.g Adjust tag, remove name, update color.

4. After filling out the template, please send your request to Partner Care here for processing using the request type content update.

1. Download the Sustainability Attribute template from "Downloads".

2. To complete and send the template back to us, please follow the steps outlined in this article.

For article update request types listed below, please submit a request directly to Partner Care:

• Flag 1 (shared Zalando Wholesale and Partner) SKUs.

• Article onboarding issues (i.e. rejected or blocked status codes such as PSERR, ACSREJ, JETBL, and ZABLO).

• SKU merge requests (i.e. the same article has two different SKUs).