Logistics and GLS Germany

Please note that the information on this page is currently only valid for Germany.

GLS is one of the leading parcel service providers in Germany and has a nationwide delivery network within Germany. With 67 depots and additional transshipment points, GLS achieves reliable delivery times. The redirection to one of the 6500 Parcel Shops in Germany provides an alternative to door-to-door delivery. 

So far, over 250 partner stores have been successfully connected, successfully delivering over 200,000 parcels from October 2021 to April 2022. 

Connected Retail currently offers the option of connecting Business Parcel. In the further course, it is planned to integrate further services, such as direct delivery to a ParcelShop (ShopDeliveryService), more precise traceability and further delivery options (FlexDeliveryService).

Business Parcel is the basic product for national parcel shipping: GLS transports parcels weighing up to 40 kilograms throughout Germany. 

Combined with a wide range of services, Business Parcel meets the different needs of senders and recipients.

• Online shipment tracking

• Digital recipient signature available online

• Second delivery attempt included, for private recipients in the GLS ParcelShop.

• Liability up to max. 750,- € per parcel.

3-5 pickups per week

At least Ø 4 parcels per pickup.

To connect to Zalando Connected Retail you need a contract with the shipping service provider GLS. If you already have a contract with GLS, you will need a contract extension.

If you already have your own contract with GLS, please fill out the following template and send it by email to connected-retail@gls-germany.com. 

The email should contain the following: 

Subject: ZALANDO

In the attachment:

• Completed template

• Request for contract extension & Contact ID's for Zalando Connected Retail.

And the following information in the email text field:

• Company Information

• Company Name:

• Street:

• House number:

• ZIP CODE:

• City:

• Country:

• Website:

• Yes/no:

• Company Name:

• Street:

• House number:

• ZIP CODE:

• City:

• Country: DE.

• Parcels national:

• Average weight:

• Recipient type commercial/private.

Please contact your GLS sales representative directly to coordinate pickups.