Manage your campaign bids with Max CPC

Discover Maximum Cost-Per-Click (Max CPC) and how it helps your business.

Updated May 21, 2026


Maximum Cost-Per-Click (Max CPC) is an optional setting that gives you full control over your campaign bidding. It acts as a hard ceiling for your bids. When you turn this feature on, you instruct our system never to pay more than this specified amount for an individual click.

Our bidding system always searches for the lowest price in an auction. Max CPC simply ensures your final cost will never go over your chosen limit.

Important

Max CPC protects your margins but it does not guarantee ad placement. If you set your cap below competitive market rates, your campaigns will win fewer auctions, reducing your visibility on Zalando.

Key benefits

Setting a competitive Max CPC helps you move from general budget tracking to precise profit protection. This helps you to:

  • Maintain strict cost control: Ensure a firm limit on the amount you are prepared to pay for a click. This mechanism guarantees that the system will never place a bid exceeding the partner's pre-defined maximum.

  • Improve budget efficiency: Direct your spend toward traffic that aligns with your specific cost discipline.

  • Enhance KPI tracking: Evaluate performance against your own commercial guardrails with a clearly defined click-cost limit.

  • Scale with confidence: When set at a competitive level, it ensures you capture the most valuable traffic within your budget.

Requirements and specifications

Before you update your bidding strategy, make sure you meet these conditions:

  • You have active access to your zDirect account with campaign management permissions.

  • You have an ongoing or new Sponsored Products campaign.

Step-by-step: Set up Max CPC

You can turn Max CPC on or off at any time within your campaign budget settings. By default, this control is turned off.

Step 1: Choose your bidding level

Navigate to your campaign budget preferences. You can set your limits at two different levels:

  • Campaign level: Apply a single, unified limit across all chosen countries.

  • Country level: Set specific limits tailored to individual countries to match local competition.

Step 2: Apply the values for active countries

If you turn Max CPC on, you must enter a value for every active country in that campaign. The system does not support automatic bidding for some countries while capping others in the same campaign.

Step 3: Balance performance and scale

Consider your bid levels carefully, as your cap directly influences your ability to win ad spaces:

  • High caps: Increase your eligibility for more auctions. Our algorithm still prioritises efficiency and attempts to win clicks at the lowest price possible.

  • Low caps: If your cap is too low, the system will not enter auctions where the cost to win exceeds your limit. This can lead to campaign underperforming and unspent budgets.

  • Hierarchy of controls: the CPC rule wins. Even if you try to make the system spend faster by increasing the Positive Pacing Factor, the system cannot spend more than the Max CPC you've set. The price cap prevents faster spending.

Determine your Max CPC value

If you are unsure what value to enter, use one of these three methods:

  • Historical data: Set your Max CPC 30% to 50% higher than your historical average CPC to give the system room to win high-value auctions.

  • Unit economics: Calculate your cap based on your target return on investment (ROI): $$Max\ CPC = Target\ CPA \times Conversion\ Rate$$

  • Recommended values: Use the data-driven recommendations in the user interface. These balance local market rates with performance trends. Please note these recommendations are on a country level and are not tailored per individual brand partner.

Good to know

Start high, optimise down: begin with a generous cap to ensure delivery, then gradually lower it as you analyse your performance reports in zDirect.

Troubleshooting common issues

My campaign is not delivering ads

  • Cause: Your cap is likely too low for the current market competition.

  • Solution: Increase your Max CPC by 20% to 25% and monitor performance, or turn the control off to resume automatic optimisation.

My average CPC is lower than my Max CPC

Status: This means the system is working perfectly. Our algorithm is winning placements for you well below your maximum price cap.

FAQs

Yes. You have full flexibility to toggle Max CPC ON/OFF or adjust your limits at any time.

Setting a MaxCPC directly influences your ability to win ad auctions. It is a trade-off between cost efficiency and volume:

  • If your CPC is too low: You may not win enough auctions, leading to under-delivery and unspent budget.

  • If your CPC is competitive: You will win a healthy number of auctions, leading to steady delivery.

If your CPC is high: You increase your eligibility for a wider range of auctions, while we still work to get you the lowest possible price.

We recommend three methods to find a starting point:

  • Historical data: Set your initial MaxCPC 30% to 50% higher than your historical average CPC to give the algorithm flexibility to win valuable clicks.

  • Unit economics: Use the formula where target CPA multiplied by conversion rate equals your Max CPC.

Platform recommendations: Use the recommended value in the zDirect user interface. This is a data-driven starting point that balances historical market rates with regional performance trends.

    Need support?

    If you need help setting up your bidding caps or encounter errors, reach out to our Partner Care team. Please submit a request via the support form using the topic zDirect and request type Business Profile.

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