Brand Homes assets review process and lead times
This article outlines the review process and timelines for submitted Brand Homes content.
How we review your content
Depending on the submitted content, a manual review might be required. In some cases, the review time is shorter. This article outlines how we review your submitted assets and our lead times.
Your content will be reviewed by our quality assurance experts to make sure all requirements are met.
Content that does not meet the requirements will be rejected.
The results of the review will be sent by email to the same account that submitted the request.
Correct the assets according to the feedback in the email and resubmit your content.
Good to know
After you request a review through the Brand Homes content management system (CMS), our team has full visibility of any changes you made to existing content, or if you added new content.
You don't have to send emails requesting review of new or updated content. We will automatically follow the appropriate review process according to your submitted assets and inform the requester per email with the results.
Content guidelines and specifications
Avoid rejection of submitted assets and get your content approved as swiftly as possible, please take a look at our content guidelines and asset specifications before you start creating. This will make sure you submit content that is aligned with our rules right from the get go and save time.
Helpful documents
We have prepared a set of documents to support you. These suggestions are pre-approved and are an effective and easy way for you to minimise content creation and review times.
Good to know
Use pre-approved copy suggestions for translations and ensure speedy approval. Download the file from the download section of this article.
You can open the file either in Microsoft Excel or import it to Google Sheets, find out how, by reading this guide from Googles knowledge-base.
Review of content with original copy
Your created content and copy from scratch and did not use any of our pre-approved copies. Review and approval can take up to 5 business days.
Manual asset review by quality assurance team.
Your content is forwarded to the local copywriters for copy review.
Our copywriters will amend minor mistakes in the copy e.g. spelling mistakes, if necessary.
Once the copy check is completed, an approval email is sent.
Review of content with previously approved copy
If the submitted content meets all other requirements or you used our pre-approved copy and translations without changing anything, we will approve the content after the asset review. The pre-approved copy and translations are available to you in the download section of this article.
Brand Homes header and Brand Story
This type of content will be reviewed within 3 business days.
In case of a rejection, an email will be sent to the person that submitted the content. The email will contain an explanation of what has to be corrected before requesting another review.
Collections
This type of content will be automatically approved and will not require manual review.
Auto-approval for Collections updates
Depending on the changes you make to a previously approved Collection, another review might be required. Changes to the original copy require a standard 5 business day manual review process.
Automatically approved actions
All and any combination of the below listed changes will be automatically approved, allowing you to publish the new version instantly from the Brand Homes CMS overview.
Editing, adding, or removing articles (SKUs). Make sure to check the pasted SKUs carefully before publishing.
Editing image or video assets
Adding or removing target gender
Removing target markets
Changing the Collection type, e.g. showcase, trend, assortment
Changing the background colour
Adding, rearranging or removing Main Stages
Editing articles (SKUs) within Main Stages
Changing the internal names Collections and/or Main Stages
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